● 09.09.11

●● Cablegate: Tunisia Chooses GNU/Linux, So Microsoft Says That GNU/Linux Encourages ‘Piracy’

Posted in Africa, Cablegate, GNU/Linux, Microsoft at 3:08 am by Dr. Roy Schestowitz

Summary: A look at how Microsoft representatives describe GNU/Linux behind the scenes

THE scandal of Microsoft in Tunisia has received a lot of press attention. It now has a detailed Wikipedia page about it. Techrights looked into several other cables from Tunisia and found the following Cablegate cable which says: “Microsoft gave the example of PC procurement, in which the GOT procurement commission does not specify an operating system in their RFPs. This results in the PCs being shipped with the Linux,s open source operating system, which does not support Microsoft software. The Microsoft representative argued that this has encouraged piracy and resulted in GOT PCs using pirated Microsoft software. She continued that the fact that the EU Commission and the African Development Bank accept these GOT procurement laws only encourages the GOT to maintain government procurement on lowest cost basis.”

Microsoft in Tunisia

To Microsoft, “Linux” and “piracy” are interchangeable. Microsoft wants officials to believe that nothing except Windows can ever be used. Here is the cable in its entirety.

>

VZCZCXYZ0002

PP RUEHWEB

DE RUEHTU #1286/01 2640644

ZNR UUUUU ZZH

P 210644Z SEP 07

FM AMEMBASSY TUNIS

TO RUCPDOC/USDOC WASHDC PRIORITY

RUEHC/SECSTATE WASHDC PRIORITY 3899

INFO RUCNMGH/MAGHREB COLLECTIVE PRIORITY

RUEHAD/AMEMBASSY ABU DHABI PRIORITY 0928

UNCLAS TUNIS 001286

SIPDIS

SENSITIVE

SIPDIS

STATE FOR EEB (DIBBLE), NEA/MAG (HOPKINS AND HARRIS)

STATE PASS USTR (BURKHEAD)

USDOC FOR (VINEYARD AND MASON), ADVOCACY CTR (JAMES),

USDOC PASS USPTO (ADAMS, BROWN AND MARSHALL)

CAIRO FOR FINANCIAL ATTACHE (SEVERENS)

LONDON AND PARIS FOR NEA WATCHER

EB/CBA (WINSTEAD), EB/TRA/AN(FINSTON),

CASABLANCA FOR FCS (ORTIZ)

E.O. 12958: N/A

TAGS: ECON [Economic Conditions], EFIN [Financial and Monetary Affairs], ETRD [Foreign Trade], TS [Tunisia]

SUBJECT: TUNISIA: US BUSINESSES BRIEF ECONOMIC DELEGATION

ON BUSINESS CLIMATE

REF: A. TUNIS 1249

B. TUNIS 1261

-------

Summary

-------

¶1. (SBU) During the September 9-12 visit of an interagency

business delegation (reftels), EEB PDAS Dibble met with

representatives from a cross-section of US businesses

currently operating in Tunisia to discuss the business

climate in general and the issues that impede their

operations. PDAS Dibble gave an overview of the

delegation's meetings with the GOT and the unique nature of

this delegation. She indicated that the primary purpose of

this visit was to push the GOT for improvements in the

investment climate and to discuss the way forward in the

US/Tunisia bilateral economic relationship. Department of

Commerce DAS Holly Vineyard outlined the IPR points that were

presented to GOT representatives from all relevant ministries

attending the delegation's meeting with the Minister of

Development and International Cooperation. USTR Director for

European and Middle Eastern Trade Affairs, Paul Burkhead

outlined the Trade Investment Framework Agreement (TIFA) and

the USG's objective of an eventual Free Trade Agreement (FTA)

between the United States and Tunisia. US companies said

that Tunisia is a central location for entering other

markets, but bureaucracy and lack of transparency hinder

their expansion. End Summary.

-----------------------------

What Tunisia has Going for It

-----------------------------

¶2. (SBU) Nearly all of the US business representatives

agreed that Tunisia is an attractive base from which to

target and serve the Mahgreb, European, and Sub-Saharan

African markets. They emphasized that the business climate

is improving and the mobility and quality and talent of

available human resources is above average. Tunisian

employees are highly educated and interested in learning new

technologies. The US IT firms represented opined that

Tunisian interest in new technologies presents an opportunity

to sell and to install the latest technologies. Business

representatives also said that the comparatively favorable

cost of labor also makes Tunisia an attractive venue for

investment.

--------------------------------

Frustrating Impediments to Trade

--------------------------------

¶3. (SBU) While Tunisia has many good qualities, it is the

domestic impediments to operating a business in Tunisia that

have some US businesspeople thinking twice about investing in

or expanding their investment in Tunisia. Issues raised

included a lack of transparency and predictability, lack of

access to the local market, GOT procurement laws, limits on

the number of expatriate employees permitted in country, visa

issues, the slowness and arbitrarily high price of internet

service, and the language barrier.

-------------------------------

Transparency and Predictability

-------------------------------

¶4. (U) Company representatives explained that GOT

decision-making is extremely slow and there is no central

contact for a company to approach and receive a definitive

answer to their particular concerns. Information on upcoming

projects or tenders is also difficult to obtain and major

projects are often pre-awarded before a tender becomes

public. One US representative stated that the lack of

predictability affected his ability to do long-term business

planning/forecasting. Participants noted that, because US

businesses forecast based on risk, the lack of predictability

in Tunisia makes them more reticent to invest.

--------------------------------------------- -------------

Access to the Local Market & Government Procurement Policy

--------------------------------------------- -------------

¶5. (U) In general, the GOT seldom permits foreign businesses

to compete on the local market but instead encourages FDI in

the off-shore and manufacturing for export sectors. US

companies told PDAS Dibble that establishing a subsidiary

branch in Tunisia is not cost-effective unless they are

allowed to compete on the local market. There are several US

companies who have been authorized to compete on the local

market. They admitted that it was neither easy nor quick to

obtain such permission, but indicated that GOT ministers are

open to hearing about specific proposals. Further, if a

company can demonstrate the benefits of its

projects/products, the relevant ministers can obtain

authorizations to compete on the local market. Several of

the high tech companies said that the product registration

and certification process is extremely long and must be

conducted for each reseller. In order to simplify this

process, they would like to see a homologation law passed

which would authorize registration and certification on a per

product basis.

¶6. (SBU) Companies also complained that the GOT government

procurement law and policy, which is based on lowest price

rather than best quality, excludes them from competing in the

marketplace. A Prime Ministry commission controls

procurement and, instead of requiring that a product meet

certain specifications or technical standards, its requests

for proposals (RFPs) always go for the lowest priced product.

US companies selling quality products cannot compete on a

price basis. Microsoft gave the example of PC procurement,

in which the GOT procurement commission does not specify an

operating system in their RFPs. This results in the PCs

being shipped with the Linux,s open source operating system,

which does not support Microsoft software. The Microsoft

representative argued that this has encouraged piracy and

resulted in GOT PCs using pirated Microsoft software. She

continued that the fact that the EU Commission and the

African Development Bank accept these GOT procurement laws

only encourages the GOT to maintain government procurement on

a lowest cost basis.

-----------------------

Authorized Expatriates

-----------------------

¶7. (SBU) Tunisian law currently allows foreign companies to

obtain visas for only four expatriate employees at any given

time, but companies report that this number can be increased

on a case-by-case basis. (Note: GOT officials had indicated

to EmbOffs last year that the law was going to be updated to

allow 10 expatriates per company, but this has not yet been

implemented. End Note.) This limitation on expatriates is a

problem for US companies particularly when they are initially

starting up their operations in Tunisia. For example,

Parsons Corporation, a major US engineering firm currently

considering investing in Tunisia, said that this restriction

would present a problem. The Parsons representative argued

that his company has a quality product to deliver and an

excellent reputation to maintain. Thus, if it were to invest

in Tunisia, Parsons would need to bring in a minimum of 12

expatriate Parsons engineers per project. The GOT has told

Parsons that the number of expatriates allowed is negotiable,

but the company would prefer that the law be repealed, so

that there would be not uncertainty. Most US companies

present concurred. Similarly, US companies mentioned that

their ability to provide quality services to their clients

was impeded by the difficulty some of their expatriate staff

face in obtaining visas to enter Tunisia on a temporary basis

in order to train Tunisian employees or to provide expertise

on a particular project.

---------------

Internet Access

---------------

¶8. (U) US companies said that 95 percent of business today

is conducted over the Internet. Thus, reliable and

cost-effective Internet access was paramount to their

success. Most of the companies present at the roundtable

complained about the slow speed of Internet connections in

Tunisia and the high cost of dedicated leased lines between

two points. Another issue related to Internet access was

GOT's encryption requirement that all encryption keys must be

provided to the National Digital Encryption Agency (ANCE).

Providing such information was described as a nonstarter by

US companies providing services where protection of fiscal or

personal data was critical. While most companies indicated

that they could find ways around this requirement, they

nonetheless argued that the encryption key requirement should

be abolished.

--------

Language

--------

¶9. (U) Several participants raised English language

capabilities of the Tunisian work force as an important

factor when considering whether to set up business operations

in Tunisia. Acknowledging that most US company executives

are not multi-lingual and conduct business in English, all

companies said that English language capability was a

necessary element to allow the Tunisian subsidiary management

to effectively communicate with its employees and with its US

headquarters. Several Tunisian nationals representing US

companies noted, however, that the GOT recognizes the

importance of English and has made efforts to address this

issue. They pointed out that Tunisian schools now encourage

English language study from the primary to the university

level.

-------

Comment

-------

¶10. (SBU) Although the business roundtable was a late

addition to the economic delegation,s program, it proved to

be an excellent opportunity for all. Members of the

delegation were able to learn first-hand about the benefits

achieved and drawbacks faced by US businesses in Tunisia. At

the same time, US businesses were able to learn about USG

advocacy for an improved business climate in Tunisia. The

general consensus drawn from this discussion seems to be that

despite the shortcomings, US companies investing in Tunisia

have made the right decision. End Comment.

¶11. (SBU) This cable has been cleared by EEB/PDAS Dibble.

GODEC

Worth noting is the part which says: “Business representatives also said that the comparatively favorable cost of labor also makes Tunisia an attractive venue for investment.”

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