capsule.town: Terms of Use

Terms of Use

This document is designed to be accessible, understandable, and easy to read without legal and other jargon. If you have any comments, questions, or concerns about this document, please get in touch with us by emailing hello@capsule.town.

This document will have slight changes made to it occasionally. Please refer back to it from time to time.

• *Important: this document refers specifically to the version of Capsule Town running at capsule.town (and subdomains). We refer to this as "the service" or often simply just "Capsule Town", "us", "we", etc.** Capsule Town is open-source software and can be run by anyone and be called anything. Other "instances" of "Capsule Town" should have their own terms of Use in place that are suitable to that instance.

Liability

Capsule Town does not guarantee constant availability of service access and accepts no liability for downtime or access failure due to circumstances beyond its reasonable control (including any failure by ISP or system provider).

No data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk.

Any information on our services may include technical inaccuracies or typographical errors. We strive to maintain accuracy as much as possible.

Our services are provided on an “as is”, “as available” basis without warranties of any kind, express or implied, including, but not limited to, those of TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE or NON-INFRINGEMENT or any warranty arising from a course of dealing, usage, or trade practice. No advice or written information provided shall create a warranty; nor shall members or visitors to our services rely on any such information or advice.

Capsule Credentials

You must keep any credentials you use with Capsule Town safe and secure. We recommend backing them up (e.g. with a password manager), but do not share your credentials or give them to other people. If your credentials are compromised, other people may be able to update your capsule.

You are free to use anonymous information (e.g. your email or Telegram handle) when creating your capsule.

User Generated Content

We distribute the Gemini content supplied by our users. We try to maintain a safe platform for all of our users, but cannot take responsibility for such content. We are not liable for any damages as a result of such content. Self-policing is a an important feature of platforms like Capsule Town, so please report any problems with such user-generated content to the email address above. We accept no liability or responsibility to any person or organisation as a consequence of any reliance upon the information contained by our services.

The services may contain links to other Gemini pages or websites on the internet provided by users. Whilst we strive to ensure user content is kept safe and legal (in accordance with our Online Safety Policy) we are not responsible for the accuracy, legality, decency of material or copyright compliance of any such linked websites or services or information provided via any such link.

We reserve the right to permanently ban any user from our services for any reason related to mis-behaviour (including actions taken on Capsule Town). We will be the sole judge of "behaviour" and we do not offer appeals in those cases. We also reserve the right to remove any content at any time and for any reason, if we assess it to be forbidden content (see below).

The following types of content are forbidden, and may result in capsule or content takedowns:

- Harmful or illegal content (including illegal content as described in the UK Online Safety Act).

- Abusive content (e.g. information that aims to harm or bring harm to another user). Harm includes emotional harm.

- Harassing content (e.g being overly personal publicly about yourself or others in a harassing way).

- Content that aims to mimic or impersonate someone else or another organisation.

Code of Conduct

All users must follow the Capsule Town code of conduct:

- Do not upload or add content that contains slurs, racist, homophobic, transphobic, ableist or otherwise discriminatory content. Do not add or upload content containing any hateful ideologies.

- Be kind to others, and don't be intentionally difficult or antagonistic. Harassment or threats or personal attacks will not be tolerated in any way.

- Do not post any illegal (from the perspective of UK law) or copyrighted content for which you do not own the rights, or links to such content.

- Do not post any content, or interact with the platform, in a way that is designed to bring harm to the platform or to negatively affect other people.

- Do report content from others that you suspect of being harmful, abusive, or illegal.

Moderation and Complaints

All types of content (i.e. Gemini capsules) are subject to *moderation* and are continually monitored and reviewed.

If, as a result of such moderation, we determine that content is harmful, illegal (including illegal content as described in the UK Online Safety Act), or otherwise forbidden or unsuitable, we will delete the content and/or capsule.

If a user encounters content they deem to be illegal, unsuitable or otherwise harmful, they must report this to the Capsule Town admins using the email address reports@capsule.town.

The nature of Capsule Town's service (which is similar to a website builder) is such that we don't include links to report forms or other information from within the capsules (akin to websites) of our users. Equally, the Gemini protocol does not facilitate the submission of form data like HTML/HTTP does. As such, email is currently the only way for reports or complaints to be made on Capsule Town.

Please note that manifestly unfounded complaints will be rejected and no action will be taken.

If, as a result of complaint/report or moderation, we determine that your content is unsuitable, or that the content is associated with a proscribed organisation (under the UK Terrorism Act), it will be immediately deleted from Capsule Town. Depending on the severity of the content, you may not be notified about this (even if we have your contact details), but we may notify relevant authorities.

If you have a complaint or appeal about our handling of online safety duties or about capsule or content takedowns, you may submit a complaint or appeal using the same email address.

In handling all moderation, complaints, and appeals, we take into account freedom of expression.